Privacy Policy
This Privacy Policy explains how Dialogue Center processes personal data in connection with its website and small-group language courses in Sumgayit. It applies to course inquiries, level screening, enrolment, scheduled lessons, guided practice, and related communications.
Data We Collect
We may process contact details, inquiry content, level-screening information, enrolment details, attendance records, payment-related records, and communications sent through the website or by other booking methods. We may also process technical data such as device, browser, and usage information when the site is used.
Sources of Data
We receive data when a person submits a course inquiry, completes level screening, confirms course terms, enrols, attends scheduled lessons, or contacts the center. Some data is generated by our systems during booking, site access, and course administration.
Cookie Types
Cookies and similar technologies may be used for essential site functions, preference storage, and limited performance measurement. Essential cookies help the site operate securely and reliably. Preference cookies remember basic settings. Performance cookies help us understand how the site is used so we can maintain and improve it.
Cookie Controls
We use standard browser and device controls to support site operation and basic analytics where enabled. Users may block or delete cookies through browser settings, and may also manage stored data through device tools. If cookies are disabled, some site features may not work as intended.
Contact Information
How We Use Data
We use personal data to respond to inquiries, screen starting level, match learners with a group and timetable, confirm course terms, manage enrolment, organize scheduled group lessons, support guided practice, review progress, process payments, maintain records, secure the website, and meet legal or accounting obligations. We may also use data to communicate about course administration and service changes.
Service Providers
We may share personal data with service providers that support website hosting, communications, booking administration, payment processing, or related technical services. These parties are expected to use the data only for the services they perform for us and to apply appropriate confidentiality and security measures.
Legal Disclosure
We may disclose personal data when necessary to comply with law, respond to lawful requests, protect our rights or the rights of others, investigate misuse, or support the establishment, exercise, or defence of legal claims. We may also share information where a transaction or recordkeeping duty requires it.
Your Rights
Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, deletion where appropriate, restriction of certain processing, or objection to processing based on legitimate interests. Where consent is used, it may be withdrawn for future processing.
How to Make a Request
To exercise a privacy right, a person should provide enough information for us to identify the relevant record and understand the request. We may ask for additional details before responding. If a request cannot be fully granted, we will explain the main reason where permitted by law.
Retention
We retain personal data for the period needed to manage inquiries, enrolment, course delivery, accounting, dispute handling, and legal compliance. When data is no longer required, we delete it or anonymize it where feasible, subject to any retention duty that applies under law or internal recordkeeping needs.
Policy Updates
If we make material changes, we will update the policy text on the website and may provide an additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.